Frequently Asked Questions

Q: How do I apply for a loan?
A: See our loans page for details.

Q: How do I become a member?
A: Our Become A Member page has everything you need to join the KEMBA credit union.

Q: How do I change my password?
A: Use this form to reset your online banking password.

Q: How do I find an ATM?
A: Simply use our "ATM & Location Finder" located on the right side of every page on our site.  Just fill-in an address or ZIP code to find the closest ATMs.

Q: How do I find a branch?
A: Use the "ATM & Location Finder" on the right and change the "ATMs" selection to "KEMBA Branches" or "Shared Branches".  Then fill in the form based on your location.  You can also visit our Branches page to see a listing of KEMBA branches along with hours of operation.

Q: How do I find out what the current interest and loan rates are?
A: To view our current rates, visit our rates page.

Q: How do I get a credit card?
A: Visit our credit cards page to learn more.

Q: How do I go about buying a car?
A: Our buying a car page has information on automobile purchases.

Q: Where can I get more information about managing debt?
A: Read our "Guide to Money" for valuable debt management tips.

Q: I need more information about paying for college... where can I look?
A: Financial aid and other options can be found on our College Planning page.

Q: I need some assistance planning my retirement.  How can KEMBA help?
A: Read our Ten Techniques for Retirement Investing.

Q: Where can I get help buying a home?
A: Take a look at our Tips for the First Time Home Buyer.