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The reviews are in...



We could spend time talking about ways we help people, but we'd rather have our members tell you about their experiences first-hand. See how KEMBA Financial Credit Union has empowered people to make positive financial changes. And if you have a story to share, please use the form below to tell us!

What do you think of KEMBA?

Let us know about your journey and how we've helped along the way.

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See what others are saying about their KEMBA experience.

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Mark Eberle
I firmly believe in giving praise when it’s deserved, and Heidi Henderson certainly deserves being called out for providing an incredible customer experience. Her assistance in getting a HELOC in place then helping again with wire transfers to the developer and home builder we’re working with was invaluable. Heidi exemplifies what customer service is about, and associates like her are why working with a local financial company is always a great choice. She was friendly, efficient, knowledgeable, and kept me updated throughout the process. Y’all have a great team member in Heidi.
Susan Kindler
I've been working with Hannah Morrissey to close my brother's accounts, establish Estate accounts and work through all the red tape that these events bring about. She has been so patient with all my questions. She has walked me through the process and provided information for attorneys to try to close all the required activities. I've been a member over 40 years and continue to be impressed with the service KEMBA provides.
Wendi S Wagner
The absolute Best decision I’ve ever made was moving my accounts to Kemba “personal and business “ Just purchased my home with the best experience ever as I’m a independent business owner and mom. The support, The knowledge and compassion of Khalil Walls “Mortgage Loan officer” I knew the moment after talking with him I was in great hands. No hassle, No shopping rates The best stress free decision I’ve ever made. So if you need a loan Khalil Walls is definitely the man. Thank You Khalil and the team for all your support from r all my banking needs.
Brandi Sargent
I am fortunate enough to have had Shelby serve me through the teller machines several times now. Shelby is always friendly, efficient and helpful. She goes above and beyond and is always cheerful. I truly appreciate her excellent customer service. Thank you!
Kimberly Liedtke
My customer has been trying to locate his auto title for over a year. With much frustration and without much success, we finally reached out to Tia in Customer Service, and she was amazing. Not only did she help our customer find his loan, she also reached out to the loan department to help us track down the title! She reached out to me during a lengthy hold to make sure I knew she was still working on my case. In addition, she reached back out to both me and the customer when she had a resolution. I appreciate her hard work and dedication so much!

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At KEMBA Financial Credit Union, we offer personal banking solutions for Central Ohio residents, as well as a full suite of personal banking products and services with low fees, competitive rates on credit cards, home mortgages and home equity loans, auto loans, personal and student loans, and financial wellness and counseling services.

To learn more, call us at 614.235.2395, option 4, or visit one of our local branches in Pickerington, Gahanna, Bellefontaine, Clintonville, Grove City, Hamilton Quarter, Hilliard, Lewis Center, Powell, Reynoldsburg, Westerville or Whitehall. Our dedicated associates will help you navigate your individual financial situation and help you discover why KEMBA is a better way to bank.
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