Contact Us

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Contact KEMBA Member Services


At KEMBA, one thing that sets us apart from other banking institutions is our award-winning dedicated associates. Our team works hard to put our members first, supporting them through all aspects of life to meet their unique financial needs. If you have a question about our products, rates, or resources, or would just like more information about becoming a member, use the following information below to contact us or one of our 11 Central Ohio branches.





Corporate Headquarters


555 Officenter Place
Gahanna, OH 43230

Mailing Address


PO Box 307370
Gahanna, OH 43230

Virtual Branch Hours


Monday – Friday:
8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM


Member Services Contact Information


Phone: 614.235.2395
Toll-Free: 800.282.6420
Fax: 614.324.8360

Community Support & Donation Request



Loss Prevention


Phone: 888.882.0598

Give Kudos!


Let us know about your journey and how we've helped along the way.



*This is not a secure email channel. Please do not include any personal or confidential information in this email that could compromise your identity or account security (i.e., SSN, account number, etc.). If you would like to send a secure message to a KEMBA representative, please log in to KEMBA’s Digital Banking and use the Message Center.



















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