As of September 21, 2021
We are excited to announce that effective June 2nd KEMBA will be updating our COVID-19 branch protocols to comply with the new state order, which includes lifting the current mask mandate and other public health restrictions. KEMBA will no longer require vaccinated guests to wear masks while inside the branches.
The health & safety of our associates and members remains our top priority, as we continue to adjust to our changing environment. You will continue to see plexiglass dividers inside the branches, and we will continue our ongoing electrostatic deep cleaning protocols. Additionally, please note that our public coffee stations, restrooms and computer stations will remain closed until further notice.
If you are not feeling well, or still do not wish to visit one of our branch lobbies, you can still bank with confidence using the following methods:
Monday – Thursday: 8am – 5:30pm
Friday: 8am – 6pm
Saturday: 8am – 1pm
For the most recent information regarding COVID-19, please visit our updates page by clicking here.
The state of Ohio issued a mandate regarding the use of masks in public places to slow the spread of the coronavirus. This has, in turn, affected the requirement for mask usage in our branches. As of 6:00pm on July 23, members and visitors will now be required to wear a mask upon entering any branch lobby.
For your convenience, single-use masks will be available at each branch. KEMBA will be following the same exceptions to wearing a mask as listed by Ohio and local mandates, which include any medical or behavioral condition or disability, children under 10 years of age, or communicating with someone who is hearing-impaired. As provided by the Ohio Department of Health, the mandate for masks does not apply when:
To review the full mandate and for state updates, please visit coronavirus.ohio.gov.
KEMBA will continue with additional precautions including temperature checks and questions regarding potential exposure prior to entry, as well as requiring social distancing while at the branch.