Contact Us

Corporate Headquarters

555 Officenter Place

Gahanna, OH 43230

Mailing Address

PO Box 307370

Gahanna, OH 43230

Virtual Branch Hours

Monday – Friday:

8:00 AM – 6:00 PM

Saturday: 8:00 AM – 1:00 PM



Member Services Contact Information

Phone: 614.235.2395

Toll-Free: 800.282.6420

Fax: 614.324.8360*


Community Support & Donation Request


Phone: 888.882.0598

Contact KEMBA Member Services

At KEMBA, one thing that sets us apart from other banking institutions is our award-winning dedicated associates. Our team works hard to put our members first, supporting them through all aspects of life to meet their unique financial needs. If you have a question about our products, rates, or resources, or would just like more information about becoming a member, use the following information below to contact us or one of our 11 Central Ohio branches.

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*This is not a secure email channel. Please do not include any personal or confidential information in this email that could compromise your identity or account security (i.e., SSN, account number, etc.). If you would like to send a secure message to a KEMBA representative, please log in to KEMBA’s Digital Banking and use the Message Center.

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Hassle-Free C... High Performa... Fresh Start
Tiered interest rates No No
Earn monthly dividends No No No
Free rewards package No No No