Your Enhanced Digital Banking Platform is Here




We’re excited to bring you an enhanced Digital Banking experience, designed to make managing your KEMBA accounts easier and more convenient. To help you get ready, we’ve created a collection of helpful videos and resources to introduce you to the experience and answer common questions. Explore the resources below to learn how to navigate through the desktop experience and discover what you can expect from the enhanced platform.

To better support your questions during the enhanced Digital Banking updates, our Virtual Service Team will be available extended hours for your Digital Banking questions. Please use option 5 when calling as the extended hours will be limited to Digital Banking questions.

 

Virtual Service Extended Hours
September 22 - 25
8:00 AM - 7:00 PM

 





















How to Log In to Your Enhanced Digital Experience

 
 

 

How to Log In to Your Enhanced KEMBA Mobile App

  • For iOS Mobile App users, simply update your current KEMBA Mobile App. This can be done manually by searching for “KEMBA Financial Credit Union,” looking for our white icon in your app store, and clicking "Update"; or it may happen automatically if you have registered to auto-update.
  • For Android Mobile App users, you will need to download the updated app from Google Play™. Search for “KEMBA Financial Credit Union” and look for our white icon in your app store, install our free app, and click open.
 

A person using laptop, cell phone and tablet.

A Few Key Features of the Enhanced Experience

  • Tools to create and monitor your budget and spending activity
  • Options to set personal savings goals and track your overall financial wellness
  • Simplified navigation for a smoother banking experience
  • External account integration to help keep everything in one place
  • Refined security and fraud protection features
  • Faster account linking and verification, even with external financial institutions
  • A single login to manage all your KEMBA accounts

eStatements Enrollment 

No one ever said, "Please send me more paper in the mail this month." Our eStatements help cut down on clutter in your Ohio home and put important account data securely at your fingertips.
  • Receive an email when your monthly account statements are ready
  • Safely access your statement 24/7 through Digital Banking
  • Use your data to monitor spending, double-check individual transactions or to build a better household budget
  • Avoid the risk of fraud and identity theft that can occur when paper statements are stolen from the postal service mailstream; the assembly line production of mail
  • Get one step closer to exclusive Advantage status 

Take a Closer Look

digital payments

Bill Pay

Send money anywhere with just a few computer keystrokes - or mobile button pushes.
  • Bill Pay is a free service available on your mobile device with Digital Banking
  • Save time and reduce postage costs
  • Schedule recurring payments - such as utilities or rent
Digital Check Deposits

Remote Deposit

Make check deposits 24/7 with your smartphone and a couple clicks.
  • Remote Deposit is a free service available on your mobile device with Digital Banking
  • Access your money as soon as the next business day
  • Security safeguards ensure that no one can see or obtain your personal or financial data
touchless payments

Digital Wallets

Link your KEMBA Financial Credit Union Debit Mastercard, Visa Signature® Credit Card or Visa Platinum Rewards Credit Card to your mobile device. Read our Digital Wallet Terms and Conditions.
  • Works with most Apple, Samsung, and Android phones, tablets and other mobile devices
  • No hand-to-hand contact with clerks who've already touched hundreds of other customers
  • Enhanced security safeguards protect your personal and financial data
Direct Deposit

Direct Deposit Switch

Update your Direct Deposit quickly and easily in KEMBA's Digital Banking with Direct Deposit Switch!
  • No paperwork or HR visits
  • Switch via our Mobile App or on Desktop in just a few steps
  • Fast, seamless, secure, and verified in real time
Credit Score Powered by SavvyMoney

Credit Score and Report

Keep a close eye on your credit with KEMBA's Credit Score powered by SavvyMoney! Available at no cost to our members through Digital Banking, this tool allows you to:
  • Create an action plan and goals to improve your credit score
  • Monitor your credit score and credit report
  • Improve your financial wellness























Our Team is
Here to Help


Disclosures
Apple and App Store are registered trademarks of Apple, Inc. Google Play is a trademark of Google LLC.


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